How to Order
A credit card is needed for all online purchases. Parishes or schools please call Customer Service at 1-877-275-4725 to place your order.
How You Can Place Your Order• Phone Toll-Free 1-877-275-4725 (U.S. and Canada)
• Fax Toll-Free 1-800-688-8356
• Email firstname.lastname@example.org
• Mail RCL Benziger Customer Service, 8805 Governor’s Hill Dr , Cincinnati, OH 45249
Direct Billing to Your Parish or School
- Parishes and schools may be billed on orders placed in writing or by phone or fax.
- Shipping and handling are added to your order.
- Shipping/handling charges billed at 11% of order subtotal with a
$5.00 minimum will appear on invoice.
- Taxes are added for delivery in Texas and California.
- Individuals must prepay.
- Check, Mastercard, and Visa are accepted. (Only Mastercard and Visa
if ordering online.)
- Please add 11% of subtotal order for shipping and handling (minimum
- Please add state tax if your order is being shipped to Texas, Iowa, Michigan, or California.
Please call our customer service department at 1-877-275-4725 and have your invoice number available for return authorization.
Our return policy:
- Videos may be returned if found defective for replacement
- Books and other materials may be returned within 90 days of
purchase. No more than 10% of your total order may be returned.
- All materials must be returned prepaid. Please package materials carefully. Credit will only be issued for products that are in sellable condition. RCL is not responsible for damages caused to materials in shipment.
- Canadian customers call toll free 1-877-275-4725.
- If you are ordering from Australia, Ireland, or the United Kingdom, please contact customer service for information about your local distributor.
- Mail, fax, or email your order directly to us or contact customer
- Your orders will be carefully shipped in the most economical way
from our Cincinnati, OH, distribution center.
- If you require a special method of shipping, please provide authorization
for additional transportation charges. Otherwise, standard shipping
and handling costs will apply.
- Credit terms are standard net 90 days for overseas customers.
Accounts are payable in U.S. dollars.